Frequently Asked Questions About SeekerWorks™

Here's a summary list of questions (click on one to see the response below):

1. Does SeekerWorks™ work on a network?
2. Can I use SeekerWorks™ at home and at the office without a network?
3. Can I get a CD instead of downloading?
4. How do I purchase a license for SeekerWorks™?
5. How much is a license for SeekerWorks™?

Here are the responses:

1. Does SeekerWorks™ work on a network?

• Yes- here's how:

  Turn on sharing on the drive where you want to store the data files. Next, map a drive on each computer to the network share drive. Next, install SeekerWorks™ on each computer that will use SeekerWorks™ (Note: each computer needs its own license or you need a site license). Next, run SeekerWorks™ on the first computer and click (Yes) when asked if this is the first time you've installed SeekerWorks™. Lastly, select or create a folder on your network share where you want to save the data files. For all other computers, run SeekerWorks™ and click (No) when asked if this is the first time you've installed SeekerWorks™. Then select the folder on the network share you created above.

   

  If you've already installed SeekerWorks™ on one computer and want to expand its use to a network, you can turn sharing on for the folder on your computer that contains the data files or copy the folder containing the data files to a network share. Next, install SeekerWorks™ on each computer that will use SeekerWorks™ (Note: each computer needs its own license or you need a site license). Next, run SeekerWorks™ and click (No) when asked if this is the first time you've installed SeekerWorks™. Then select the folder on the network share.

   

  If you aren't asked whether you are installing SeekerWorks™ for the first time, click the (Options) button on the main menu and change the "Database File Folder" by clicking the button to the right and selecting the folder on the network share you created.

2. Can I use SeekerWorks™ at home and at the office without a network?

• Yes- We provide a "transactional" approach to using SeekerWorks™. This allows someone to work at home on a disconnected "slave" database, unload the changes made to a thumb drive or CD, bring the data into the office and load it to the "master" database. Then, unload the "master" database and replace the old version of the "slave" database and continue working.
• You can also use Remote Desktop Protocol to access a computer with SeekerWorks™ installed over the internet. However, this requires either Windows XP Professional, Windows Vista or Windows Server 2003 or 2008. There are also security considerations to exposing your computer to the internet, so care should be taken to understand the implications of this option.

3. Can I get a CD instead of downloading?

• Yes. We'll send you one complimentary CD at our expense. We can also mail you a CD for each new release for an additional $10 shipping/handling fee using the U.S. Postal Service. If you want to expedite shipping, the charge will be $10 plus the freight charges. Please call for expedited shipping arrangements.

4. How do I purchase a license for SeekerWorks™?

• You can purchase a license using our e-commerce portion of this web site (click the (Cart) button above, or you can pay us using one of the following methods:

1. Click the (Buy Now!) button above and purchase your license today!

 

2. We accept Mastercard® and Visa® payments via telephone (toll free at 866-SEEKER3 or in Big Lake, MN at 763-262-0333.

 

3. Mail your check or money order to:

SeekerWorks Inc.

1340 Hill St.

Big Lake, MN 55309-9410

3. Use your credit card or check on PayPal® (an Ebay company). Call us for details. You will not be charged any fees to send money.

• Also for Minnesota churches, please email us:
• A copy of your state tax-exempt information is also desired to keep on file in case state governments start asking for proof of a tax-exempt sale (required if you reside in Minnesota).

 

• Once the funds clear our bank, a license number will be mailed or emailed to you (if you buy online or include your email address). Refunds will not be provided once the license number is sent to you, since you can use the trial for free for up to 30 days to decide if you want to purchase a license.

5. How much is a license for SeekerWorks™?

• The license fee is $99 per computer for the license and support for one year, then $50 per year per computer for your technical support subscription each year thereafter.
• A site license is $699 to license an unlimited number of computers and support for one year, then $499 per year for your technical support subscription each year thereafter.