Frequently Asked Questions About SeekerWorks™
Here's a summary list of questions (click on one to see the response below):
- Does SeekerWorks™ work on a network?
- Can I use SeekerWorks™ at home and at the office without a network?
- Can I get a CD instead of downloading?
- How do I purchase a license for SeekerWorks™?
- How much is a license for SeekerWorks™?
Here are the responses:
- Yes- here's how:
Turn on sharing on the drive where you want to store the data files. Next, map a drive on each computer to the network share drive. Next, install SeekerWorks™ on each computer that will use SeekerWorks™ (Note: each computer needs its own license or you need a site license). Next, run SeekerWorks™ on the first computer and click (Yes) when asked if this is the first time you've installed SeekerWorks™. Lastly, select or create a folder on your network share where you want to save the data files. For all other computers, run SeekerWorks™ and click (No) when asked if this is the first time you've installed SeekerWorks™. Then select the folder on the network share you created above.
If you've already installed SeekerWorks™ on one computer and want to expand its use to a network, you can turn sharing on for the folder on your computer that contains the data files or copy the folder containing the data files to a network share. Next, install SeekerWorks™ on each computer that will use SeekerWorks™ (Note: each computer needs its own license or you need a site license). Next, run SeekerWorks™ and click (No) when asked if this is the first time you've installed SeekerWorks™. Then select the folder on the network share.
If you aren't asked whether you are installing SeekerWorks™ for the first time, click the (Options) button on the main menu and change the "Database File Folder" by clicking the button to the right and selecting the folder on the network share you created.
- Yes- We provide a "transactional" approach to using SeekerWorks™. This allows someone to work at home on a disconnected "slave" database, unload the changes made to a floppy disk or CD, bring the data into the office and load it to the "master" database. Then, unload the "master" database and replace the old version of the "slave" database and continue working.
- You can also use Remote Desktop Protocol to access a computer with SeekerWorks™ installed over the internet. However, this requires either Windows XP Professional or Windows Server 2003. There are also security considerations to exposing your computer to the internet, so care should be taken to understand the implications of this option.
- Yes. We'll send you one complimentary CD at our expense. We can also mail you a CD for each new release for an additional $10 shipping/handling fee using the U.S. Postal Service. If you want to expedite shipping, the charge will be $10 plus the freight charges. Please call for expedited shipping arrangements.
- You can purchase a license using our e-commerce portion of this web site (click the (Cart) button above, or you can pay us using one of the following methods:
1. Click the (Buy Now!) button above and purchase your license today!
2. We accept Mastercard® and Visa® payments via telephone (toll free at 866-SEEKER3 or in Colorado Springs at 719-597-9222 or fax 719-573-9455).
3. Mail your check or money order to:
Wennblom Solutions, Inc.
4291 Austin Bluffs Parkway, Suite 106
Colorado Springs, CO 80918-2944
3. Use your credit card or check on PayPal® (an Ebay company). Call us for details. You will not be charged any fees to send money.
- Also: Fax your Non Profit Documentation to (719) 573-9455 (or mail it to the address above):
- Churches affiliated with a denomination: send a copy of the cover of the annual state directory along with the page that lists your church, or a cover letter from the headquarters that says your church specifically is affiliated with them.
- If the church has their own 501c(3) letter from the IRS, you can send this in place of the affiliation paperwork.
- A copy of your state tax-exempt form is also desired to keep on file in case state governments start asking for proof (required if you reside in Colorado).
- Once the funds clear our bank, a license number will be mailed or emailed to you (if you buy online or include your email address). Refunds will not be provided once the license number is sent to you, since you can use the trial for free for up to 30 days to decide if you want to purchase a license.
- The license fee is $99 per computer for the license and support for one year, then $50 per year per computer for your technical support subscription each year thereafter.
- A site license is $999 to license an unlimited number of computers and support for one year, then $500 per year for your technical support subscription each year thereafter.