What Do We Mean By "Support"?

• "Support" means you can upgrade your SeekerWorks™ at any time during the term of your support agreement with no additional charges (support is already included for the first year when you purchase a SeekerWorks™ license.)
• "Support" means we'll answer any question you've got or point you to the right section in the SeekerWorksHelp™ software included with SeekerWorks™.
• "Support" means we'll consider changes or additions to the software if you think something is missing or could be improved at no additional charge to you.
• "Support" means we'll help you troubleshoot any SeekerWorks™ data, screen or report problem and issue any necessary fixes as soon as possible in the next release.
• "Support" means we can help you acquire other software at charitable pricing, such as McAfee's Total Protection Service or NovaStor's backup software.
• "Support" means we'll help you if we can or refer you to someone who can provide support for general computer questions or problems with hardware or other software.

We'll be here to keep you up and running.

If SeekerWorks™ doesn't work for you, it doesn't work for us either. We partner with you in your Information Technology needs to make sure it gets used! Whatever your SeekerWorks™ problem, we'll be here to make sure you can continue managing your ministry information needs. Not only do we want to earn your license purchase, but we also want to earn your respect, renewal, and referals.

Support Agreement Pricing:

The number of SeekerWorks™ licenses you purchase determines the cost of your support. Each license has a $50 per year technical support renewal fee ($499 per year for a site license). When you first purchase a license for SeekerWorks™, you also get one year's worth of technical support with no extra charge. However, if you want to continue to use SeekerWorks™ and upgrade to each new release after the first year, you must renew your annual support.